Get startedHow do I sign up and sign in?
Sign up with your Google account, or with the email and password an admin gave you. A new Google account starts on the free plan; no card is needed.
Where: citeplume.com → Log inFree
- 1Open the sign-in pageLog in at the top right of any public page.
- 2Continue with GooglePick your Google account. Citeplume receives your name, email and picture, nothing else. Or enter your email and password below it.
- 3Choose how long to stay signed inRemember me keeps you signed in on this device; without it, closing the browser signs you out.
- 4Protect the accountOn Account, turn on two-factor sign-in with an authenticator app, and sign out of other sessions you don't recognize.
Good to know: The theme (light, dark or like your device) is saved on your account under Account → Appearance, so it follows you to every browser.
Get startedHow do I add a website and analyze it?
Add the site once, then analyze it: Citeplume reads up to 10 pages and gives the site its GEO score, AI crawler access and what to fix first. Analyses are free.
Where: WebsitesFree
- 1Open WebsitesIn the sidebar, under Workspace.
- 2Add websiteThe button at the top right. Give it a name and its address, like https://example.com. Your plan sets how many websites you can add.
- 3AnalyzeOn the website's row. Live progress shows each page as it's read; it usually takes under a minute.
- 4Open the websiteClick its name. Overview shows the GEO score, what to fix first, the trend and the history of analyses.
Good to know: Analyze again after each change to the site: Overview shows what changed since the previous analysis.
Get startedWhat does the GEO score mean?
The GEO score (0 to 100) measures how readily AI answer engines can find, quote and cite a page or a site. 80 and up is Good, 50 to 79 Fair, under 50 Poor.
Where: Websites → a website → Overview, and PagesFree
- 1Look at the score and its changeOverview's score ring shows the site's GEO score, its A to F grade and the change since the previous analysis.
- 2See what lowers itFix first lists the three fixes worth the most points, and the score all the suggestions could reach.
- 3Go page by pageContent ranks every analyzed page by GEO score and lists the issues across the site, with the pages that have each one.
- 4Follow the trendThe GEO score trend appears once there are two analyses.
Get startedWhat's free, and what uses tokens?
Analyses, GEO checks, the fixes download, CMS patches and the radar are free. Anything an AI model writes or answers (reviews, plans, pull requests, visibility checks, briefs) uses AI tokens from your plan.
Where: Billing and UsageFree; AI steps use tokens
- 1Start an AI actionClick it: it starts at once when your plan covers it. There's no cost dialog to confirm.
- 2When the plan doesn't cover itNothing is spent: Billing opens and says why, above the plans.
- 3Choose or switch a planOn Billing. Each plan includes AI tokens a month; past them, tokens cost a set price per million, up to the plan's cap.
- 4See every runUsage lists every AI run with its tokens, by kind and by model.
Good to know: Pick the AI model on Account; it applies to every AI run.
FeaturesWhat do the GEO checks look at?
More than 50 free rule checks: whether AI crawlers can reach the content, whether it's easy to quote, whether it's attributed and dated, and whether its structured data names the brand.
Where: Pages, and every website section built from the analysisFree
- 1Run a checkOn Pages, Run check on a page's row; for a whole site, Analyze on Websites.
- 2Read each findingEvery finding says what's wrong, why it matters to answer engines and what to change.
- 3Check site-wide findingsAI access and Brand list what applies to the whole site: crawlers turned away by a CDN, llms.txt, the brand entity.
FeaturesHow do I track and improve single pages?
Track up to 100 pages, check them for free, and ask an AI model to review or optimize a page when you want more than the checks.
Where: PagesFree; AI steps use tokens
- 1Add pageAt the top right of Pages, or Import pages from a list or a sitemap.
- 2Run checkOn a page's row, or Check all for every page shown, with live progress. Free.
- 3AI audit or OptimizeOn the page's screen: an AI review (score, summary, top actions) or an optimization (answer box, FAQ, JSON-LD, rewrites). Uses tokens.
- 4Follow it over timeThe page's history shows each run, the score trend and what changed since the previous run.
Good to know: Labels, tags, notes and pins keep a long list in order; filters and the page number stay in the address, so a link keeps them.
FeaturesWhat does each section of a website show?
A website has eight sections, each its own page. Every action lives in one of them; the others link there.
Where: Websites → a websiteFree; AI steps use tokens
- 1OverviewThe GEO score, Fix first, the trend, what changed since the previous analysis, and the history (pick an older analysis there).
- 2Content, AI access and BrandPages ranked with Export CSV and Track; issues across the site; AI crawler access, AI site files and the robots.txt tester; the brand entity, profile links and preview image.
- 3FixesRaise your GEO score on top (pick fixes, open a pull request or download them), then one way to apply them at a time: the Pull requests tab (the repository and Run on site updates), CMS, Paste by hand, and Plan.
- 4AI visibility, Competitors and ReputationWhether AI answers cite the site, who they cite instead, and how they describe the brand.
Good to know: Print, Download report and Save report at the top apply to the site analysis on screen.
FeaturesHow do I get fixes as a pull request?
Connect the site's GitHub or GitLab repository, pick fixes on the website's Fixes section, and an AI model writes them and opens one pull request. Nothing is merged for you.
Where: Websites → a website → FixesUses tokens
- 1Connect a repositoryOn Fixes, under the Pull requests tab, in the Repository card: Connect with GitHub (or GitLab) and pick the repository and an optional branch, or paste an access token.
- 2Pick the fixesUnder Raise your GEO score, tick the fixes you want. Your picks are saved with the website.
- 3Fix in GitHubFix N in GitHub for the picks, or Fix all N for every finding. It starts at once when your plan covers it, and shows each step as it reads, writes and opens the pull request.
- 4Review and mergeOpen the pull request from the card, review it on GitHub and merge it yourself. Then analyze the site again.
- 5No repository?Download fixes (free) gives your developer one zip: every fix in order, the ready-made files, findings.csv and a brief for an AI coding assistant.
Good to know: One pull request per analysis: once it's open, fixing comes back after the next analysis. Run on site updates (Fixes) does this from your deploy.
FeaturesHow do I apply fixes in WordPress, Shopify, Webflow or Ghost?
Connect the CMS and apply each ready-made fix there: you see the change first, it's written only when you confirm, and you can undo it.
Where: Websites → a website → Fixes → CMS tabFree
- 1ConnectPick the platform, its address and the secret it asks for (WordPress also needs the username). Citeplume checks it, then stores it encrypted.
- 2PreviewEach patch the CMS can take shows Preview, with the change line by line.
- 3ApplyConfirm to write it. Applied patches are listed below with Undo.
- 4Wix, Squarespace or Framer?Use the Paste by hand tab next to it: pick your builder and copy each fix where its steps say.
FeaturesHow do I set the image AI answers show for my pages?
Citeplume draws a 1200×630 card for every page (its title, your site's name and domain, in your color), or uses your own image.
Where: Websites → a website → Brand → Preview imageFree
- 1Check the current imageThe card shows the image in use and warns when it's missing, broken or too small.
- 2Use Citeplume's card or your ownUpload an image (PNG, JPEG or WebP, up to 5 MB, at least 600×315), or give an https address, and pick the card color.
- 3Put it on the siteThe Organization fix, CMS patches and the fixes download point to it.
FeaturesHow do I check whether AI answers cite my site?
An AI visibility check asks answer engines your site's questions, searching the web, and counts the answers that cite or name it.
Where: Websites → a website → AI visibilityUses tokens
- 1Choose the questionsEdit questions, start from the suggestions, or Generate prompts with AI for the messages your audience types.
- 2Check AI visibilityPick the engines to ask and, optionally, a place to ask from. Each answer shows as it arrives; Stop ends the check.
- 3Read the resultCitation and mention rates, your pages cited, sites cited instead, unlinked mentions and every answer, with what changed since the last check.
- 4Act on the gapsExplain citations (free) shows which passage each answer reused; Write brief outlines a page for a question you aren't cited for.
Good to know: Download visibility report and Save visibility report keep the check as Markdown.
FeaturesHow do I see how AI answers describe my brand?
Reputation rates every sentence that names your brand in the latest visibility check, and a probe asks each engine the negative questions someone might target.
Where: Websites → a website → ReputationFree; AI steps use tokens
- 1Read the toneNegative, neutral and positive sentences from the latest AI visibility check. Free.
- 2Run probeEach engine is asked questions like "Is the brand a scam?". Uses tokens.
- 3See the sourcesWhich answers repeat a negative claim (At risk), which push back, which found nothing about the brand (Not known), each answer in full, and the sources behind the negative ones.
- 4Improve your reputationBelow the probe: for each question at risk or not known, the steps to take, with links to where each is done.
- 5Write answer pageAn AI model drafts a page for your site answering those questions: the answer first, sections, an FAQ, the facts to check and where else to say it. Uses tokens. Then run the probe again.
FeaturesHow do I check whether AI engines confirm my claims?
List up to 5 claims you make; each engine searches the web as a fact-checker would and says whether independent sources confirm them.
Where: Websites → a website → Reputation → Claim checkUses tokens
- 1Edit claimsOne claim per line, up to 5.
- 2Verify claimsProgress shows per engine and claim.
- 3Read each verdictConfirmed, Only your site, Disputed or Unverified, with each engine's reason and sources.
Good to know: A claim only your own site backs is the one a verifying agent is likely to drop: publish it somewhere independent.
FeaturesHow do I watch the competitors AI answers cite?
Follow up to 10 competitors per website; every AI visibility check shows where answers cite them, and the pages cited instead of yours are watched for changes.
Where: Websites → a website → Competitors, and AlertsFree
- 1FollowAdd a competitor's name and website.
- 2Read the standingsAnswers citing each one, its share of citations and the questions it wins, from the latest check.
- 3Scan nowReads the pages cited instead of yours and shows what changed on each.
- 4Check AlertsIn the sidebar, with the unread count: a competitor newly cited, a watched page changed, or a new source behind negative answers.
FeaturesWhere does each answer engine lose my site?
For each engine, the AI pipeline shows whether the problem is discovery (its crawlers can't fetch the pages), chunking (the pages don't split into clean passages) or generation (it finds the site but cites others).
Where: Websites → a website → AI access → AI pipelineFree
- 1Analyze the site and check AI visibilityThe pipeline is built from the latest of each.
- 2Find the weakest layerEach engine's panel marks where to start.
- 3Test a crawlerThe robots.txt tester above it shows which AI crawlers may fetch a URL, and the rule that decides.
FeaturesHow do I check a draft before it's published?
Tools has four: the pre-publish GEO check for pasted HTML, the passage rewriter, the structured data tester and the FAQ structured data builder.
Where: ToolsFree; AI steps use tokens
- 1Pick a toolThe tabs under the title.
- 2Paste your draftHTML, a passage (and the question it should answer) or a page's address.
- 3Read the checklistFree. The passage rewriter can also rewrite the passage answer-first, which uses tokens.
FeaturesHow do I keep a report?
Save report keeps a copy of a page run, a site analysis or an AI visibility check as Markdown, for you alone.
Where: Saved reportsFree
- 1Save reportNext to Download report on a page run or a website, and Save visibility report on a visibility check.
- 2Find it laterSaved reports lists them with search; a download link works for 10 minutes.
- 3Delete oneThe trash icon on its row, confirmed. A saved report stays after its page or website is deleted.
FeaturesHow do I manage my plan, my account and my sessions?
Billing holds the plan and this period's tokens, Usage every run, and Account your profile, password, theme, AI model, two-factor sign-in and sessions.
Where: Billing, Usage and AccountFree
- 1BillingChoose, switch or end your plan; checkout is with Dodo Payments.
- 2UsageEvery AI run and its tokens, by kind and by model, month by month.
- 3AccountProfile and password, Appearance (the theme), the AI model, two-factor sign-in, sessions, and Sign out at the top.
FeaturesHow do I use Citeplume from Claude Desktop, Claude Code or Cursor?
Make an MCP access token on Account and add Citeplume's MCP server to your assistant. It can then list your websites, read the latest GEO report and what to fix first, run a free analysis, and read AI visibility and reputation. It can't spend tokens or change anything.
Where: Account → MCP accessFree
- 1Make tokenOn Account, under MCP access: give it a name (the assistant and device) and make it. Copy it now: it's shown once.
- 2Add it to your assistantClaude Code: paste the command shown with the token. Other assistants: the server is https://citeplume.com/api/mcp, with the token as a Bearer header.
- 3Ask“What should I fix first on example.com?” or “Analyze my site and tell me what changed.”
- 4Revoke itThe trash icon on its row, confirmed: the assistant is refused from its next call.
Good to know: Anything that uses AI tokens (visibility checks, plans, fixes as pull requests) stays in the app.
HelpHow do I get help?
Report a problem from Support with up to five screenshots; the answer appears in the app, and Notifications tell you when it's answered, resolved or its fix is merged.
Where: Support and Notifications, at the foot of the sidebarFree
- 1Report a problemOn Support: what happened, what you expected, and screenshots if they help. Send report.
- 2Read the answerA first reply usually arrives within a minute or two; the ticket keeps the conversation.
- 3Watch NotificationsThe unread count in the sidebar; Mark all as read clears it.
Good to know: Support never uses your plan's tokens.
Something missing or unclear? Signed in, ask in Support and we answer in the app; otherwise, write to us. Support · Contact